Merchant Onboarding Vendor Evaluation Checklist

Payments organizations are under pressure to change their traditional processes for at least two reasons: margins are increasingly small due to a commoditized industry, and Payment Service Providers (PSP) such as Square, PayPal and Intuit have disrupted the business model (McKinsey, Innovation...

Meet the Experts: KYC SiteScan

In our new series, Meet the Experts, we interview top industry influencers and innovators who are shaping the future of the financial services industry.

The most important aspect of the customer onboarding process

Anyone who has opened a merchant bank account can attest that the client onboarding process is slow and complex. As margins decrease and merchant attrition increases, bank executives responsible for customer experience are searching for ways to remain competitive by understanding the problem...