The Truth Behind Merchant Underwriting Automation Failure

Real-time Approvals for the Modern Merchant

Offering same-day merchant approvals, or even doing so within minutes, has become table stakes in merchant acquiring. Whether you’re a highly digital technology company or the most traditional acquiring bank, providing incoming merchants with an...

With Beneficial Owners, How Well Do You KYC?

Anti money-laundering (AML) and Know Your Customer (KYC) requirements form the critical underpinning of financial regulation. In recent years, there has been increased pressure on regulators to introduce additional AML and KYC reforms as a result of some high profile controversies involving...

Merchant Onboarding Vendor Evaluation Checklist

Payments organizations are under pressure to change their traditional processes for at least two reasons: margins are increasingly small due to a commoditized industry, and Payment Service Providers (PSP) such as Square, PayPal and Intuit have disrupted the business model (McKinsey, Innovation...

Meet the Experts: KYC SiteScan

In our new series, Meet the Experts, we interview top industry influencers and innovators who are shaping the future of the financial services industry.

The most important aspect of the customer onboarding process

Anyone who has opened a merchant bank account can attest that the client onboarding process is slow and complex. As margins decrease and merchant attrition increases, bank executives responsible for customer experience are searching for ways to remain competitive by understanding the problem...

Straight-Through Processing for Faster Merchant Onboarding

Recent research by Capgemini and MIT has found that “old-world operators with traditional processes” are losing to competitors with faster, more streamlined back-office operations. One of their top recommendations to organizations who want to survive is to adopt Straight-Through Processing as a...

Merchant Acquiring Lessons Learned from the 2008 Mortgage Crisis

Much ink has been spilled about the 2008 Mortgage Crisis. In the U.S, $10 billion dollars worth of subprime mortgages dealt out by Mortgage Companies that were not prepared to assume the risks, inevitably found themselves into a race to the bottom when investor debt turned grotesque. How did...

The Role of Onboarding Automation in Growing a Merchant Acquiring Business

Why Onboarding Automation is the Key to Merchant Acquiring Growth

Pac-Man was never a very realistic game. He would eat and eat and eat but never get any bigger.

Highlights from the Webinar: “How to Open More Merchant Accounts”

We had a huge response to our webinar “How to Open More Merchant Accounts in Less Time” with some of the top merchant acquirers and ISOs staying to the end to ask some questions about automated underwriting and Agreement Express. In this blog post, we answer your questions.

Part Two: The Merchant Acquirer’s Guide to Onboarding More Merchants

This is the second part in a two-part series on how Merchant Acquirers and ISOs can keep up with the merchant onboarding race in a competitive market. Read Part 1.