Approval Automation as a Tool for Merchant-Acquiring Business Growth

PAC-MAN™ was never a very realistic game. He would eat and eat and eat but never get any bigger.

The Merchant Acquiring game is very much like a realistic version of PAC-MAN™. If Acquirers and ISOs don’t acquire merchants, they’ll be eaten. But make no mistake, the ones who do the most acquiring...

Speed: The Most Important Aspect of the Customer Approval Process

Anyone who has opened a merchant bank account can attest that the client approval process is slow and complex. As margins decrease and merchant attrition increases, bank executives responsible for customer experience are searching for ways to remain competitive. Their goal? To understand the...

Payment Packages and Efficiency: Key Differentiators

Traditional payments organizations have new competition. It’s not just Square and Stripe, it’s companies like Shopify and PayPal’s Business in a Box that provide full suites of offerings on top of payment processing. Although merchants still require payments to do business, today it seems more...

Six Tips to Drive Merchant Applications

If there’s one thing that prevents merchants from signing up for payments offerings, it’s the application process. With hundreds of fields and crowded information, traditional applications are difficult to decipher and complicated to submit.

One-Click to Merchant Acquiring: It’s not just about checkout

In acquiring, the merchant onboarding process is often rendered into bits and bytes. A digital forms solution here, an eSignature solution there, and a CRM integration and potentially workflow management system over there. In an industry where speed matters and merchants have been found to...

Why payment packages and efficiency are key differentiators today

Traditional payments organizations have new competition. It’s not just Square and Stripe, it’s companies like Shopify and PayPal’s Business in a Box that provide a full suite of offerings on top of payment processing. Although merchants still require payments to do business, today it seems more...

The Truth Behind Merchant Underwriting Automation Failure

Real-time Approvals for the Modern Merchant

Offering same-day merchant approvals, or even doing so within minutes, has become table stakes in merchant acquiring. Whether you’re a highly digital technology company or the most traditional acquiring bank, providing incoming merchants with an...

With Beneficial Owners, How Well Do You KYC?

Anti money-laundering (AML) and Know Your Customer (KYC) requirements form the critical underpinning of financial regulation. In recent years, there has been increased pressure on regulators to introduce additional AML and KYC reforms as a result of some high profile controversies involving...

How payment facilitators will continue to disrupt the acquiring market in 2018

Square, Stripe, and PayPal have become the poster children for the new acquiring era of payment facilitation. Less than ten years ago, these technology-focused disruptors entered the market with a fiercely underestimated growth potential. After all, how could offering product solutions built...

CX Craze: Merchant Experience is the New Customer Experience

Customer experience, or as it’s more commonly known these days, “CX”, has been a hot payments trend for the last couple of years.