Approval Automation as a Tool for Merchant-Acquiring Business Growth

PAC-MAN™ was never a very realistic game. He would eat and eat and eat but never get any bigger.

The Merchant Acquiring game is very much like a realistic version of PAC-MAN™. If Acquirers and ISOs don’t acquire merchants, they’ll be eaten. But make no mistake, the ones who do the most acquiring...

Speed: The Most Important Aspect of the Customer Approval Process

Anyone who has opened a merchant bank account can attest that the client approval process is slow and complex. As margins decrease and merchant attrition increases, bank executives responsible for customer experience are searching for ways to remain competitive. Their goal? To understand the...

Agreement Express Named One of the Top 100 Tech Companies in British Columbia

Recently, we were ranked one of the top 100 tech companies in B.C. according to research conducted by Business in Vancouver. Since last year, our Vancouver office has grown over 71% with top talent joining our team from around the world.  We’ve experienced unprecedented growth in 2017,...

The State of Fintech and Financial Services

The relationship between Fintech and financial institutions (FIs) is in its third wave, according to Jeff Gido, Goldman Sachs's Global Head of Fintech. First, Fintech appeared as a response to an industry in crisis, when public opinion and customer satisfaction was at an all-time low. In the...

Fintech 2016 Year In Review

The Single Biggest Threat to Banking

What is the single biggest threat to the financial services industry?

How to Respond to the Robo Advisor Threat

Since the industrial revolution, there has always been a sense of fear with every new technology. Some of that fear is processed through science fiction; think of the infamously detached HAL-9000 in 2001: A Space Odyssey. And the potential impact of computer technology is constantly widening....

Meeting the Rising Client Expectations in Wealth Management

In financial services, “closing the deal” can mean up to a month of sending paperwork back-and-forth. Some firms are using technology to meet evolving client needs and pull ahead. Others are being left behind.

An incorrectly signed form or an impromptu business trip out of the country can...

Strategies for Improving Client Onboarding in Wealth Management

It is becoming less of a secret how important the client onboarding process is in wealth management, both to the business and to the client. In fact, according to CEB TowerGroup, 85% of wealth technology executives placed high importance improving client onboarding in 2016 (Source: CEB...

The Role of Onboarding Automation in Growing a Merchant Acquiring Business

Why Onboarding Automation is the Key to Merchant Acquiring Growth

Pac-Man was never a very realistic game. He would eat and eat and eat but never get any bigger.