One-Click to Merchant Acquiring: It’s not just about checkout

In acquiring, the merchant onboarding process is often rendered into bits and bytes. A digital forms solution here, an eSignature solution there, and a CRM integration and potentially workflow management system over there. In an industry where speed matters and merchants have been found to...

Why payment packages and efficiency are key differentiators today

Traditional payments organizations have new competition. It’s not just Square and Stripe, it’s companies like Shopify and PayPal’s Business in a Box that provide a full suite of offerings on top of payment processing. Although merchants still require payments to do business, today it seems more...

The Truth Behind Merchant Underwriting Automation Failure

Real-time Approvals for the Modern Merchant

Offering same-day merchant approvals, or even doing so within minutes, has become table stakes in merchant acquiring. Whether you’re a highly digital technology company or the most traditional acquiring bank, providing incoming merchants with an...

With Beneficial Owners, How Well Do You KYC?

Anti money-laundering (AML) and Know Your Customer (KYC) requirements form the critical underpinning of financial regulation. In recent years, there has been increased pressure on regulators to introduce additional AML and KYC reforms as a result of some high profile controversies involving...

Rules of engagement: How to turn onboarding operations into a client-centric experience

Recent Accenture research revealed that 40-60 percent of today’s onboarding tasks could be automated with digital technologies1. Many wealth management firms have taken some small steps to digitize their operations, but they may not be taking full advantage of all the digital opportunities...

5 Questions Every Operations Team Should Ask About Client Onboarding

There’s a good chance your wealth management firm already has a detailed process in place for onboarding clients into your firm. But when it comes to building strong customer relationships, you only have one chance to make a first impression.

Agreement Express Partners With Frontier Capital to Accelerate Vision for Digital Onboarding

This morning we announced a significant growth equity investment in Agreement Express made by Frontier Capital. The investment will aid in supporting and continuing our accelerated growth through the expansion of sales and marketing operations, further technology innovation, and an extended...

How payment facilitators will continue to disrupt the acquiring market in 2018

Square, Stripe, and PayPal have become the poster children for the new acquiring era of payment facilitation. Less than ten years ago, these technology-focused disruptors entered the market with a fiercely underestimated growth potential. After all, how could offering product solutions built...

3 WealthTech Insights from the 2017 Schwab IMPACT Conference

Three things we learned about WealthTech at IMPACT 2017

This month the Agreement Express team attended the Charles Schwab Conference in Chicago, where we had the opportunity to connect with RIA’s, and industry thought leaders. During the event, we engaged in lively discussions, breakout...

CX Craze: Merchant Experience is the New Customer Experience

Customer experience, or as it’s more commonly known these days, “CX”, has been a hot payments trend for the last couple of years.